1. Process
  2. Conclusions
  3. Conciseness
  4. Verbs
  5. Data
  6. Conventions

4.0 Use concrete, active-voice verbs

Verbs express the action of ideas, and readers are interested in action. When the verbs present concrete action, readers concentrate better. Banking writing has two normal ways of defeating the action of sentences:

  1. Expletives: it or there is hooked to the verb to be
  2. General-action: verbs of vague action